Intelligent workflow and automated communication

Intelligent workflow and automated communication


Aladdin has the ability to make intelligent decisions based on business rules provided at any stage in the workflow process. These features include:

  • User-defined workgroups and permissions
  • User-defined workflow and controls per company division
  • Internal control facilitation to reduce SAM capital requirements
  • Intelligent workflow decisions based on current data
  • Full audit history and exception reports on user actions
  • Full transaction walk-through on cover level
  • Full transaction walk-through on cover level
  • Data-driven calculations based on financial, insurance-technical or workflow information
  • Automatic calculation of proportional premiums on mid-term inception
  • Supports automatic underwriting and automatic renewal options
  • Supports automatic sum insured adjustments (eg to TransUnion values)
  • Supports automatic premium adjustments (eg per loss ratio or claims group)
  • Supports claim fast track or special review functionality

In addition the system can also send out any communication (e.g. policy schedules, welcome letters, quotes, settlement letters) via email or sms to clients or business partners at any point in the workflow process. A full record of these communications is kept.