Custom products and workflows

Custom products and workflows


Aladdin boasts a configuration tool where the setup of products, workflow processes, underwriting and business rules, workflow rules, access permission groups and collection methods can be done by business users.

The product functionality of Aladdin includes the following:

  • User-defined product types (eg personal lines, commercial, health)
  • User-defined cover types on products
  • Cover-specific pricing (%TSI, per amount, fixed amount or sliding scale)
  • Quoting system with highly flexible pricing permutations
  • Cover-specific and/or section-based excesses
  • Cover-specific and/or pricing regime based rules
  • Supports co-insurance
  • Supports 3rd party products (eg tracking devices)
  • Supports special insurance (eg SASRIA)
  • Various payment and renewal frequencies (eg monthly, annual and once-off)
  • Supports brokerage fees, agent fees and policy fees
  • Multiple agent roles (eg broker, agent, sales house, call centre) on products
  • Supports multiple agents in a role and priority pricing groups for agents