Scripting Sets, Declare Yourself Safe.

Scripting Sets, Declare Yourself Safe.

Scripting sets are an old addition to the ever growing question types used in Aladdin, but they are all the more relevant now. Scripting sets allow for a ‘declaration’ of sorts to be captured by the system. Basically it is a statement that must be read and then agreed to by clicking on a confirm button. this then records which user clicked the button and saves that action with a time stamp for reference later.

Scripting questions provide versatile action, they can be used to ensure that the user has checked the data being input, or to ensure a call center user has made the required declarations to the client on the phone. They could also be used to ensure that a broker user is aware of certain special conditions or terms.

As usual these can be displayed based on criteria met in other questions, which allows the declarations to appear only when they are needed.

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